Effective Date / Last Updated

Effective Date: 08/04/2025
Last Updated: 08/04/2025

1. What Information We Collect

We may collect the following types of personal and business information:

- Identity & Contact Info: Full name, phone number, email, address
- Business Information: Business name, EIN or Tax ID, incorporation date, ownership percentage, business address, business bank statements
- Financial Information: SSN, personal and business credit details, account numbers, liabilities, revenue data
- Technical Data: IP address, browser type, device information, cookies
- Application & Usage Data: Loan application details, loan requests, support inquiries, site usage statistics

We do not collect or store payment card information. All payments or transactions are processed through trusted third-party providers, if applicable.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

- Verifying your identity and business information
- Evaluating loan eligibility and preparing applications
- Communicating with you about your loan process
- Preventing fraud and ensuring data security
- Meeting legal, compliance, or regulatory requirements
- Improving and customizing your experience on our site

3. How We Share Information

We do not sell or rent your personal information.

We may share your data with:
- Lending partners and financial institutions for underwriting and approval
- Third-party service providers (e.g., secure form hosts, CRM tools, cloud storage)
- Credit reporting agencies, as required to process loan applications
- Regulatory, legal, or law enforcement entities, when required by law

All vendors handling your data are contractually obligated to maintain strict confidentiality and data security standards.

4. Data Security

We implement industry-standard safeguards to protect your information:

- Secure (HTTPS) web pages
- SSL encryption for transmitted data
- Password-protected user accounts
- Firewalls, threat monitoring, and intrusion detection
- Role-based access controls

Despite our efforts, no data transmission or storage can be 100% secure. We encourage strong passwords and recommend you do not share your login credentials.

5. Your Rights & Choices

Depending on your state of residence (e.g., California), you may have the right to:

- Access or request a copy of your personal data
- Correct or update your information
- Request deletion of your data
- Opt out of non-essential communications
- File a complaint regarding data use

To exercise any of these rights, email us at [your contact email] or visit our [Contact Us] page.

6. Data Retention

We retain your information as long as necessary to:

- Fulfill the purpose it was collected for
- Maintain legal and compliance records
- Support audits, fraud prevention, or litigation needs

When no longer needed, we securely delete or anonymize your data.

7. Cookies and Tracking

We use cookies and similar technologies to:

- Remember user preferences
- Track anonymized site usage
- Improve website performance

You can adjust your cookie settings through your browser at any time. Disabling cookies may limit certain features of our site.

8. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.” If changes are material, we’ll notify you via email or prominent notice on our site.

10. Contact Us

If you have questions, requests, or concerns, please contact:

Indymae, LLC – Privacy Department
2025 Oswego Drive
Holiday, Florida 34691
(888) 802-6265